Privacy policy

Last updated 15 October 2026

This policy explains what personal data the dockstreet app and website collect, why, who it is shared with, and the choices you have. dockstreet is operated by Vantage Sales, 27/3 Old Brij Puri, Parwana Road, Street No. 7, Delhi 110051, India ("we", "us").

What we collect

• Account details — your name, email address, mobile number and a password (stored only in scrambled/hashed form).
• Delivery addresses you save — name, phone, address and pincode.
• Orders — what you bought, sizes, prices, payment method and delivery status.
• Payments — online payments are processed by Razorpay. We never see or store your card, UPI or bank details; we only receive a payment reference and status.
• Gallery posts — only if you choose to post: the photo or video you pick, your caption, the product you tag, likes, and any reports or blocks you make. The app opens your phone's photo picker only when you tap "Post", and only the file you choose is uploaded.

We do not use advertising trackers, we do not sell your data, and the app does not access your contacts, location or microphone, or any photos other than the ones you choose to post.

What other shoppers can see

Approved gallery posts are public to everyone using the app, together with your first name and the initial of your surname (for example "Rahul S."), the product you tagged, and a "Verified buyer" badge if you received that product from us. Your email, phone number and address are never shown. You can delete a post at any time from Gallery → My posts.

Why we use it

• To create and secure your account.
• To process, ship and deliver your orders, and to handle cancellations, returns and refunds.
• To send order and delivery updates.
• To keep tax and accounting records required by Indian law (GST).

Who we share it with

• Courier partners (via Shiprocket or Delhivery) — your name, phone number and delivery address, so they can deliver your parcel.
• Razorpay — to take online payments.
• Hosting providers that run our servers, under confidentiality.
• Government or law-enforcement authorities when required by law.

How long we keep it

We keep your account data while your account is open. Order and invoice records are kept for as long as Indian tax law requires (generally up to 8 years), even after you delete your account; they are then deleted.

Your rights

You can view and update your details in the app, ask us for a copy of your data, ask us to correct it, or delete your account at any time — in the app (Account → Delete account) or on our account deletion page. When you delete your account we erase your name, email, phone number, saved addresses and all your gallery photos and videos straight away; past orders are kept in anonymised form for tax purposes.

Security

Data is sent over encrypted connections (HTTPS), passwords are stored hashed, and access to order data is limited to our team.

Children

Our services are meant for people aged 18 and over. We do not knowingly collect data from children.

Grievance officer

In line with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, you can contact our grievance officer, Muntazir Mehdi, at muntazirmideli1986@gmail.com or +91 95996 73039. We aim to reply within 7 days.

Changes

If we change this policy we will update the date above and, for important changes, tell you in the app.